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Feature Suggestions for Maximizer CRM

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816 results found

  1. Undo option when you Make List Current

    How many times have you spent time manipulating data in Maximizer and clicked Make List Current only to realise that you meant to Invert Selection first? Yes this is a user error but oh so frustrating. The ability to go back (undo) to the previous list would be grately appreciated.

    57 votes
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  2. Printing Notes with HTML layout

    In the Windows client it should be possible to print notes with the HTML formatting. (Ideally this would be an option of the current print to dialogue).

    30 votes
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  3. Default Entry - Make the COMPANY default entry dialogue box not to import the fields entered into the CONTACT default entry dialogue box !

    Default Entry - The company will have reception telephone and fax, as headers for specific entry of details, the contact will have other numbers, DDI, Mobile, email, Skype etc. But there seems no way to divide the two. Entry into the company default is fine then enter the specific basic header data into the contact default and it then appears in the company default also? AAAAAhhhh

    9 votes
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  4. Report on Notes for selected records by date range.

    Report on Notes for selected records by date range.

    Need columns Name, Date/Time, Owner, Category, Text.

    11 votes
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  5. Field Validation

    Maximizer CRM needs field validation such as is available in other CRM's. Ex: Postal Code Canada: A9A 9A9; Postal Code US: 99999 or 99999-9999; Phone number Canada & US: 9-999-999-9999

    14 votes
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  6. Formula UDF improvements

    We cannot use a formula UDF in another one. this means that we have to create incredibly complex formulas if we need to use IF functions etc.

    25 votes
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  7. Change warning message when deleting 1 appointment from a series of recurring appointments

    If you delete 1 appointment in a series of reoccurring appointments, it says "Are you sure you want to delete ALL of the selected Appointments" which suggests you are going to delete ALL of the appointments in that series, which is misleading.

    It then asks whether you want to "Delete All Occurences" or "Delete Only This Occurrence" so there is no need for the first message.

    17 votes
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    0 comments  ·  Calendar  ·  Admin →
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  8. Make the UDF Add Items feature a dynamic grid instead of loading a separate screen

    Adding multiple items to a Table UDF is a very slow process when you have to wait through each reload of the Items screen and the New Item screen. Switch to either a more dynamic grid object or create a multi-item add option that can take a larger number of values in one go.

    15 votes
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  9. Change Default for Yes/No UDF

    At present if a Yes/No UDF is mandatory, when creating a new company/contact the system will automatically allocate No as the default without prompting the user for an answer. Could this UDF always prompt for an answer if it is made mandatory.

    17 votes
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    1 comment  ·  Others  ·  Admin →
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  10. "Move Selected Contact" button to workstation version

    It would also be nice to see the "Move selected Contact" button in the web version to the workstation version - I am NEVER able to get the drag and drop to a new company to work , it's a nightmare. When I found the "move selected contact" button in the web version I was so happy , and then confused as to why it's not in the workstation version

    63 votes
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    Declined  ·  Maximizer Admin responded

    Maximizer is making changes to its product line up that involved the impending discontinuation of the Windows client, in 2016. Windows client users can continue to follow the standard upgrade path to Maximizer CRM v2016, due out in late fall 2015 and then remain on that version for as long as they choose. Over time, support for CRM v2016 will cease, and the customers will have to make a decision between migrating to a solution like Web Access or Maximizer CRM Live or continue with an unsupported solution.
    We encourage customers, to continue the dialog with Maximizer Software about any potential product requirements or otherwise, which would help facilitate an easy migration to Web Access or Maximizer CRM Live.

  11. Allowing companies to have products

    If companies had products it could be made quicker to create a customer service case. i.e. when creating a case for a company show the products that the customer has and not the whole list (with the option for the user to see the whole list).

    In our environment it would be unusual for a case to be created for a product that the company doesn't own.

    At the moment we have to store this in a seperate UDF at the company.

    We have products at case, campaign and opportunity why not Company?

    40 votes
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  12. Telephone log

    A telephone log for all staff that easily pulls up a date range for any one or all members of staff and duration of calls. Easy to use access to how active the telesales team have been on the phone.

    23 votes
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  13. Allow Hotlist Tasks To Be Sorted By Completion Date

    My boss built his hotlist task using a custom date range. He then accidently completed all of his tasks. In a panic he tried unplugging his coputer to kill the process but we run our computers off servers and unplugging did nothing. Maximizer crm should allow users to sort hotlist tasks by completion date as that's not currently an option to even have as a column it only allows users to sort by or search by creation date.

    21 votes
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  14. Strategy libraries

    In Maximizer web access it does not seem to be possible to access the Strategy Library to create new Strategies or modify existing ones! Could this feature be added?

    35 votes
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    3 comments  ·  Web Access  ·  Admin →
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  15. UDF Description fields

    When you create a UDF you have the option of writing a brief description of the purpose of that field. When you come to add a UDF value this description is visible in the desktop application but not in the web client. Could it be added to the web client, ideally to be visible when you "float over" the field name?

    16 votes
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    0 comments  ·  Web Access  ·  Admin →
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  16. Contacts to automatically inherit UDFs from Company/Individual

    If a certain UDF is blank at the contact level, then just inherit the value from the same UDF at the company/individual level

    117 votes
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    Under review  ·  Maximizer Admin responded

    Could you please provide more detailed use cases and examples. Basic UDF inheritance can be complicated and confusing for new entries or for those that are left blank on purpose etc.

  17. 19 votes
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    0 comments  ·  Email  ·  Admin →
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  18. Increase Maximum Upload sizes in the Web Client

    The 4MB limit for web access uploads is too small for many customers who wish to load larger documents and emails with attachments. The Maximum upload size needs to be configurable by the administrator - possibly on a per user basis.

    42 votes
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    4 comments  ·  Web Access  ·  Admin →
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  19. Add ability to find campaigns Suspended by Service.

    Due to the age of some of our data, campaigns sometimes get Suspended by Service because of old problems in individuals or for other reasons. Searching for these campaigns currently requires a manual search of all active and completed campaigns. With several hundred campaigns scheduled this year, that is not feasible.

    15 votes
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  20. Email Reminder for Hotlist Tasks

    Since we now support email reminders for appointments to support mobile access users, we should also support email reminders in hotlist tasks. Otherwise, there is no alter for mobile access users to deal with a task.

    56 votes
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